Privacy Policy

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF INFORMATION TECHNOLOGY ACT, 2000 AND RULES THERE UNDER AS APPLICABLE AND THE AMENDED PROVISIONS ABOUT ELECTRONIC RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.

The domain name TREEHOUSENEPAL.COM (hereinafter referred to as “Website“) is owned by M/s. TreeHouse Education and Accessories Limited, bearing CIN No. L80101MH2006PLC163028, a Company incorporated and registered under the Indian Companies Act 1956, has its Registered Office at Office No. 101 Sapphire Plaza, Dadabhai Road, Opp. CNMS School, Vile Parle (West), Mumbai – 400 056 and it’s Corporate Office at Office No. 101 Sapphire Plaza, Dadabhai Road, Opp. CNMS School, Vile Parle (West), Mumbai – 400056,(hereinafter referred to as “THEAL“).

  • We have adopted this privacy policy to ensure users of our commitment and dedication to privacy. The following privacy guidelines apply to the website “Treehousenepal.com”. We respect your right to privacy. We invite you to visit our Site to search or browse the Site without revealing who you are or registering with us. However, if you choose to give your personal information via the Internet, for example in response to the Inquire/Enroll section, that ___ may need; we intend to let you know how THEAL will use such information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will Endeavour to respect your wishes. When you use the Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you with a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
  • In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. THEAL and its affiliates may share this personal information and use it consistent with this Privacy Policy. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address. The personal information we collect allows us to keep you posted on THEAL’s latest product announcements, offers, and upcoming events. We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. We may use your personal information, including date of birth, to verify identity, assist with the identification of users, and determine appropriate services. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Please note as this information is important to your interaction with THEAL, you may not opt-out of receiving these communications. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products, services, and customer communications.
  • THEAL makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
  • You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account. For other personal information we hold, we will provide you with access for any purpose including requesting that we correct the data if it is inaccurate or delete the data if THEAL is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.
  • We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it: We may collect information such as occupation, language, zip code, area code, referral URL, location, and the time zone where THEAL product and/or service is used so that we can better understand customer behaviour and improve our products, services, and advertising. We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure the quality of our services over the Internet, such information will not be associated with your IP address. With your explicit consent, we may collect data about how you use your device and applications to help app developers improve their apps. If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
  • A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information. THEAL use data collection devices such as “cookies” on certain pages of the Website to understand and analyze trends, to administer the site, to learn about user behaviour on the site, to improve our product and services, measure promotional effectiveness, and promote trust and safety and to gather demographic information about our user base as a whole. THEAL may use this information in our marketing and advertising services. In some of our email messages, we use a “click-through URL” linked to content on the Website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications.”Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.
  • At times THEAL may make certain personal information available to strategic partners that work with THEAL to provide products and services, or that help THEAL market to customers. For example, when you purchase any product and/or services from THEAL, you authorize THEAL to exchange the information you provide during the activation process to carry out the service. Personal information will only be shared by THEAL to provide or improve our products, services and advertising; it will not be shared with third parties for any marketing purposes.
  • THEAL shares personal information with companies who provide services such as information processing, fulfilling customer orders, delivering products to you, managing and enhancing customer data, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information. It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for THEAL to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any personal information we collect to the relevant third party.
  • To provide location-based services on THEAL products, THEAL and licensees may collect, use, and share precise location data, including the real-time geographic location of your computer or device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and, and other technologies to determine your devices’ approximate location. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by THEAL and our licensees to provide and improve location-based products and services. For example, your device may share its geographic location with application providers when you opt into their location services.
  • THEAL websites, products, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties, which may include such things as location data or contact details, which is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
  • To make sure your personal information is secure, we communicate our privacy and security guidelines to all THEAL employees and strictly enforce privacy safeguards within the company.
  • If you have any further questions or concerns about THEAL’s Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please feel free to contact us. You can always contact us by contact details provided on our website. All such communications are examined and replies are issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavour to provide you with information about relevant complaint avenues which may apply to your circumstances.
  • THEAL may update its Privacy Policy from time to time. When we materially change the policy, a notice will be posted on our website along with the updated Privacy Policy.